Clear service information
We aim to present package, coverage and support information in a way that customers can understand before requesting service or contacting the team.
ABOUT EARTH ZONE
Reliable internet service with a practical, customer-focused approach.
Earth Zone Internet Service provides broadband connectivity for homes and businesses, with a focus on dependable access, responsive support, and straightforward communication. From new connection enquiries to ongoing service assistance, our goal is to make internet service easier to understand and use.
Home Internet
Connectivity options designed for everyday browsing, streaming, learning and communication.
Business Connectivity
Internet solutions for offices and organisations with different operational requirements.
Local Support
Clear channels for service enquiries, connection requests and customer assistance.
WHO WE ARE
An ISP focused on useful connectivity and dependable service
Internet access supports communication, education, entertainment, remote work, business operations and many everyday digital services. Earth Zone works to provide customers with practical broadband options and clear service information so they can choose a connection that fits their needs.
Our website is designed to help visitors explore packages, check coverage, request a new connection, submit reconnection information, find support resources, review payment options, and contact the team through official channels.
Customer support
When customers report an issue or need guidance, accurate information and proper follow-up are important parts of the service experience.
Network reliability
Broadband performance depends on network capacity, routing, equipment, local conditions and other technical factors. Reliable operation requires continuous monitoring and responsible maintenance.
Responsible growth
Coverage and service availability may vary by area. We prefer to communicate actual availability instead of promising connectivity where service is not yet ready.
OUR SERVICES
Connectivity for different types of users
Different customers use the internet in different ways. A household may prioritise browsing, video, online classes and social communication, while a business may need stable connectivity for cloud applications, communication tools, office systems or day-to-day operations.
Residential Internet
Broadband packages for everyday home use, subject to coverage and service availability.
Business Solutions
Connectivity enquiries for businesses that may require a more tailored discussion of needs.
Coverage Checking
Location-based information to help visitors understand whether service is available, limited or coming soon.
Customer Resources
Access to support, payment information, downloads, FTP resources, referrals and other service tools.
HOW WE WORK
A simple service journey
- Explore: Review available packages and service information on the website.
- Check: Confirm whether coverage is available at your location.
- Request: Submit a new connection enquiry with accurate contact and address details.
- Follow-up: The appropriate team can review the request and communicate the next steps.
- Support: Existing customers can use official support channels for service-related assistance.
WHAT WE VALUE
Service principles that matter
- Clarity: Give customers understandable information about services and processes.
- Responsiveness: Treat customer enquiries and reported issues seriously.
- Accuracy: Avoid misleading claims about coverage, packages or availability.
- Security: Encourage safe handling of passwords, OTPs and customer information.
- Respect: Maintain professional communication with customers, partners and team members.
CUSTOMER INFORMATION
Using your internet service responsibly
Customers should protect their Wi-Fi passwords, keep router and device software updated, avoid sharing OTPs or account credentials, and use online services in accordance with applicable laws and platform terms. If a customer receives an unexpected request for payment or sensitive information claiming to be from Earth Zone, it is safer to verify the request through an official contact channel.
CONTACT EARTH ZONE
Need service information or support?
Contact Earth Zone Internet Service for connection enquiries, coverage questions, support assistance, business connectivity discussions or other service-related information.
Address
Moon Irafi Garden city, Sherpur, Bogra-5840, Bangladesh
Phone
09639-192345 | 01310-678703
Email
info@earthzone.net
FAQ
Common questions about Earth Zone
How can I request a new internet connection?
You can use the New Connection form on the website and provide accurate contact, address and package information. Availability should be confirmed for your location before installation.
Does Earth Zone provide service everywhere?
No. Coverage varies by location and may be marked as Available, Limited or Coming Soon. Use the coverage checker or contact the team for current information.
Where can existing customers get support?
Customers can use the official contact channels and other support options provided on the website. For account-specific matters, provide only the information needed to identify the service request.
Does the website provide payment information?
Yes. The Pay Bill section provides the available payment workflow and related instructions. Customers should verify payment details through official Earth Zone channels before sending money.
LEADERSHIP & TEAM
The people behind Earth Zone
Meet the leadership and professionals working to build, operate and improve Earth Zone Internet Service.
FOUNDER & LEADERSHIP
Minhazur Rahman Sourov
Founder & Proprietor
Leadership
Bangladeshi entrepreneur working in internet service, broadband connectivity, fiber-optic infrastructure and network development.
View Full Profile →